We have just had a very successful Uganda VSO conference weekend in the luxury of the Jinja Nile resort. It was a good opportunity to air all our whinges about VSO (poor VSO I do love them really!).
The local volunteer committee will continue to pressure for:
1. A protocol at VSO Uganda office for how to deal promptly with volunteer allegations of fraud in their placement organisation.
2. A protocol to act promptly and sensitively when a volunteer complains that their placement isn't working out (whether thats because of the volunteer or because its a crap placement cos there are many of those!).
3. Better communication and information systems within VSO to enhance volunteer support and experience.
We had delegates present who had attended conferences 1,2 and 7 years ago who said the same angry complaints are made every year and no progress made!!....